Digitisation of Public Domain Information

All public domain information like official gazette notifications, acts, rules, regulations, circulars, policies and programme documents would be digitised and made available for electronic access on Web. This process shall be completed by the year 2002.

Public Information and Facilitation Counters (PIFCs) in Government offices shall be set up so that public domain information is available without any harassment. These PIFCs shall also function as e-mail access into grievance suggestion databases.

Delivery of Public Domain IT Services

The State Government proposes to establish electronic delivery of services in the public domain in its departments, boards and corporations using state-of-art technology. Such delivery of services shall be permitted on transaction fee basis to be charged from the users. Flexibility to individual departments to fix transaction fee shall be permitted. Quality assurance for such delivery shall follow well laid out norms.